Bulk Editing Users within TIPS Portal

Bulk Editing Users within TIPS Portal

We have introduced a new feature that will allow you to bulk edit multiple users within the TIPS Portal. Items that can be bulk edited are as follows -

  1. Site
  2. Department
  3. Scope (Office Manager, Call Center Agent, Call Center Supervisor)
  4. Caller ID
  5. Emergency Caller ID
  6. Caller ID Name
  7. Area Code
  1. Recording
  2. Enable Voicemail
  3. Enable Transcription
  4. Announce in Audio Directory
  5. List in Directory
  6. Voicemail to email notification
  7. Time Zone
            

1. From the portal, navigate to Users. The "Bulk Action", "Bulk Edit", and "Delete" options will display only after selecting users. 


2. This is the Bulk User Edit modal. Select fields and values and then click Save. The changes will be applied toward all users that were selected.

In the below example, an admin is changing the department and scope fields for two users (named "Bulk Edit 0" and "Bulk Edit 1"). After clicking save, both users will now have call center agent access in the engineering department. Their previous scopes and departments will no longer apply.