How Can Another Application Log A User Into the Portal
- You will need API/Developer Access for your Site - Please send a request to True IP Solutions in case you currently do not have access.
- If requests are going to be coming from an IP other than the local Portal/API servers, Please provide us the Public IP so we can insert it within our backend.
- You will need to ensure you retrieve an Oauth2 Access Token and add it as an Authorization Header - "Bearer <Token>". See the API Documentation here - https://support.trueipsolutions.com/portal/en/kb/articles/tips-api-reference-guide
response_type = "admin"
username = "<user's login>"
domain = "<user's domain>"
scope = "<user's scope>" - Basic User, Call Center Agent, Call Center Supervisor, Office Manager
Header - Authorization "Bearer <Token>"
Get response of JSON object in the response. Example is below.
"apiversion": "Version: 1227.2.3-beta.3",
The most important value will be login_uri. You can take that uri and paste it into a browser for access to a new URL.
Submit Log Files for TIPS Mobile
In the event that a user encounters issues with TIPS Mobile, log files can be submitted to the support team from inside the application. TIPS Mobile iOS 1. With TIPS Mobile open, select the three-line "hamburger" menu button from the bottom right, ...
TrueI IP Solutions Okta Portal Integration
Configuring Okta OIDC Integration with True IP Solutions Supported Features The Okta/True IP Solutions OIDC integration currently supports the following features: · IdP-initiated SSO For more information on the listed features, visit the Okta ...
Basic Portal User Guide
vFax User Guide
Logging In Go to https://fax.trueipsolutions.com/ Login using your credentials provided by the Support Team. If you need a password reset, click on Forgot Password. Alternatively, you can create a ticket for a reset if you have difficulty with the ...
Using SMS Features within TIPS Portal
To utilize the SMS feature, True IP Solutions will need to supply a new number or provision an existing phone number with SMS features. Please contact email@example.com if you are interested. Assigning a Provisioned SMS Number As an Office ...