How To Enable/Disable Call Forwarding?
Dial *72 + number/extension + # to forward a call.
To Forward to another number: *725555551234#
To Forward to another extension: *721000#
The # sign is optional. It is used to signal the end of the number, if not used there may be a slight delay as the system waits for more input.
How To Enable/Disable Do Not Disturb(DND)?
Do Not Disturb(DND) is a function to prevent incoming calls from ringing the phone. To Enable DND: ============== There are two ways to enable DND: 1-Press the DND button on the phone 2-Dial *78 To Disable DND: ============== There are two ways to ...
How-To Video: Call Forwarding
Placing an Intercom Call to Another Phone
A call can be dialed to another extension in such a way that the call is automatically answered by the called phone and the call immediately placed on speaker. This is called an Intercom Call.* To place an intercom call, dial the intercom prefix** ...
Custom Call Center Status
To create Custom Call Center Status you will need to be Call Center Supervisor or higher. Create Custom Call Center Status Login to the TIPS Portal Upon Logging on, click on Settings within the Call Center Tab (alternatively, you can reach the same ...
How To Transfer A Call?
There are two methods to transfer a call between extensions, Blind Transfer and Assisted Transfer. Blind Transfer: ============== This option transfers the call without notifying the user. Steps for a Blind Transfer: 1-Call is received at extension ...