How to Install PWA Webphone

How to Install PWA Webphone

To install the Progressive Web App version of the Web Phone navigate to the sandbox at https://portal.trueipsolutions.com and log in using your extension. Please Note: The download will not be offered if you are in Incognito.


Click on the Apps menu at the top right of the screen, then select the Webphone.



Once the Webphone opens accept any prompts or permissions you see, then click the PWA icon at the right side of the address bar, then click Install.



Once installed, you'll have a stand-alone copy of the TIPS Webphone. This application can run separately from the portal so you can close Chrome without interrupting the webphone's functioning. You can also launch the webphone without having to log back into the portal each time. On Windows you should have a desktop icon to launch the TIPS Web app, or search in the Start menu. On Mac OS the TIPS Web application can be found in /Users/<username>/Applications/Chrome Apps/. You can also launch TIPS Web by opening the normal Webphone again and click the Share icon in the address bar, then select TIPS Web and click Open.



    • Announcements

    • Welcome to our Customer Portal

      Hello and welcome to our new Support Portal! Please register to view and submit tickets. If you have an immediate request, please call us at 855-878-TIPS (8477) or 9102494255

    • Related Articles

    • TIPS Webphone

      Prerequisites To utilize the Webphone feature, please ensure you have the following: A microphone/headset Your TIPS Portal Username and Password - Please submit a ticket if you need us to reset/provide. Google Chrome Logging In Go to ...

    • Bulk Editing Users within TIPS Portal

      We have introduced a new feature that will allow you to bulk edit multiple users within the TIPS Portal. Items that can be bulk edited are as follows - Site Department Scope (Office Manager, Call Center Agent, Call Center Supervisor) Caller ID ...

    • How Can Another Application Log A User Into the Portal

      Prerequisites - You will need API/Developer Access for your Site - Please send a request to True IP Solutions in case you currently do not have access. If requests are going to be coming from an IP other than the local Portal/API servers, Please ...

    • TIPS Fax Platform

      This article goes over how to setup Faxing within the TIPS User Portal. Office Manager is required to set Faxing for their end users. Users that use MFPs or Fax Machines will need an ATA provided by TIPS. Lastly, you can port your existing numbers or ...

    • Custom Call Center Status

      To create Custom Call Center Status you will need to be Call Center Supervisor or higher. Create Custom Call Center Status Login to the TIPS Portal Upon Logging on, click on Settings within the Call Center Tab (alternatively, you can reach the same ...