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SFTP Integration for Recorded Calls
We now have SFTP Integration available that will allow you to import daily recorded calls to a SFTP Server of your choice. The service will run daily at midnight, and create a folder with the date stamp - Files will be named with the Date, Time, the ...
TIPS Mobile Android Troubleshooting
Inbound Calls Not Ringing When App is Closed Android relies on a service known as PUSH to send updates to their phones while the app in question is closed or the phone is asleep. However, certain settings can prevent PUSH from working correctly for ...
Why Are My Calls Marked As Spam?
In 2021 the FCC implemented multiple new rules regarding what they call spam calls, or unsolicited calls to landline and wireless phone numbers. These new rules have required phone carriers to implement Robocall Mitigation plans to clearly mark spam ...
Why Are People Receiving Spam Calls From My Phone Number?
Recent months have seen a drastic increase in the number of unwanted and fraudulent calls. These 'spam' calls, as they're commonly called, often come from established business numbers, phone numbers local to you, or even your own phone number. This ...
How To Transfer A Call?
There are two methods to transfer a call between extensions, Blind Transfer and Assisted Transfer. Blind Transfer: ============== This option transfers the call without notifying the user. Steps for a Blind Transfer: 1-Call is received at extension ...