SFTP Integration for Recorded Calls

SFTP Integration for Recorded Calls

We now have SFTP Integration available that will allow you to import daily recorded calls to a SFTP Server of your choice. The service will run daily at midnight, and create a folder with the date stamp -



Files will be named with the Date, Time, the Extension/Number, and if the call was outbound vs inbound.

Pre-requisites:

Call Recording must be enabled via the User, Call Queue or Domain Wide.
An SFTP Server must be setup

To enable this feature:

1. Send an email to support@trueipsolutions.com with the Subject Line SFTP Integration
2. Provide which Domains you would like this enabled for
3. Provide the IP Address of the SFTP Server
4. The Folder/File Path you would like them to import,
5. SFTP User
6. SFTP Password
7. Email Address for Notifications

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