TIPS Chrome Extension

TIPS Chrome Extension

Downloading the extension 

Click the image below to be directed to the Google Extension Store

Logging In

Click on the True IP Logo within your address bar

Login using your Portal Credentials (extension@yourdomain.com and your portal password)

 

Selecting your web application



To select your web application, click on the dropdown shown here. Once an application is set, any incoming calls will open a new tab with the customer information from that specific web app, if applicable.  If the Application is not listed within the dropdown, please contact TIPS Support.  



Settings 

Clicking the Settings button will display the following options
  1. Screen Pops
    Allows Google Chrome 
    notifications

  2. Click to call 
    Enables Click to Call from
    Web Application

  3. Logo click to call 
    Creates a logo beside a
    Telephone Number to click to call

  4. Click to call auto answer 
    Automatically causes your extension to
    pickup the call when using click to call
     
  5. Click to call TEL link 
    All Telephone links will automatically
    use the TIPS extension to dial

Click to Call

Click to call is a feature that allows quick dialing when you are navigating the extension, or various sites and search engines. Using click to call will call your extension and once you pick up, it will dial the number desired. All of these settings can be toggled within Settings.

Clicking a Phone Number on a website 





Call History 



The History Tab will allow you to review your call history, call back your customer, or search the number within your web application.

Contacts


The Contacts Tab will allow you to add and remove contacts with ease. 

    • Announcements

    • Welcome to our Customer Portal

      Hello and welcome to our new Support Portal! Please register to view and submit tickets. If you have an immediate request, please call us at 855-878-TIPS (8477) or 9102494255
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