Troubleshooting an AudioCodes Faxbridge
1. Ensure that the cables are connected properly -
- The WAN Port is connected with a ethernet cable that is connected to the internet via Wall Jack, Switch or Router.
- The Phone1 Port is connected with a telephone cable, that is connected to the phone port on the Fax Machine
2. Reset the Faxbridge -
the device from power
b. Using a
small pointed object like a pen or paperclip, press and hold the reset button (RST) on the back
of the device.
still holding the reset, plug
the device back into power.
holding the reset button
for 20 seconds until lights blink/flash red and green, and then release.
10-15 minutes for the device to fully reconfigure and then test.
3. Test inbound and outbound Fax
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Troubleshooting Steps Ensure that all cables are connected properly - The telephone cable is connected to the Fax Machine and to the Fax Port on the Fax Bridge (see pic below) The ethernet cable is connected to the wall jack/switch and to the WAN ...
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Obtain IP Address
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