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How-To Video: Call Forwarding
Operating Video Intercom with Access Control
When a visitor approaches the door they will press the call button on the call box on your front door. a After pressing the call button your Intercom-connected phone will begin to ring with a distinctive pattern. You may answer this ‘call’ by ...
Custom Call Center Status
To create Custom Call Center Status you will need to be Call Center Supervisor or higher. Create Custom Call Center Status Login to the TIPS Portal Upon Logging on, click on Settings within the Call Center Tab (alternatively, you can reach the same ...
How To Transfer A Call?
There are two methods to transfer a call between extensions, Blind Transfer and Assisted Transfer. Blind Transfer: ============== This option transfers the call without notifying the user. Steps for a Blind Transfer: 1-Call is received at extension ...
Placing an Intercom Call to Another Phone
A call can be dialed to another extension in such a way that the call is automatically answered by the called phone and the call immediately placed on speaker. This is called an Intercom Call.* To place an intercom call, dial the intercom prefix** ...