True IP Solutions Knowledge Base | Basic User Support

Basic User Support
Using SMS Features within TIPS Portal
To utilize the SMS feature, True IP Solutions will need to supply a new number or provision an existing phone number with SMS features. Please contact sales@trueipsolutions.com if you are interested. Assigning a Provisioned SMS Number As an Office ...
Apply Button Builder Template to Multiple Devices
To apply a Button Builder template to multiple devices at once, log into the TIPS Portal using an account with Office Manager rights or higher. Navigate to the Inventory tab, then click Phone Hardware. Using the check boxes beside each device, select ...
Video: Phones
Video: Music On Hold
Video: Messages - Voicemail Tab
Video: Messages- Message Tab
Video: Call History
Video: Messages Settings Tab
Video: Contacts
Video: The Manager Portal
Basic Portal User Guide

Announcements
Welcome to our Customer Portal
Hello and welcome to our new Support Portal! Please register to view and submit tickets. If you have an immediate request, please call us at 855-878-TIPS (8477) or 9102494255

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