Fax Support
TIPS Fax Platform
Navigating the True IP Solutions Fax Platform This article goes over how to setup faxing within the TIPS User Portal. Office Manager is required to set faxing for their end users. Users that use MFPs or fax machines will need an ATA provided by TIPS. ...
vFax User Guide
Logging In Go to https://fax.trueipsolutions.com/ Login using your credentials provided by the Support Team. If you need a password reset, click on Forgot Password. Alternatively, you can create a ticket for a reset if you have difficulty with the ...
How-To-Video: Using our Fax Platform
Troubleshooting an AudioCodes Faxbridge
Troubleshooting Steps: 1. Ensure that the cables are connected properly - a. The WAN port on the fax ATA is connected with an ethernet cable that is connected to the internet via wall jack, switch, or router. b. The Phone1 Port is connected with a ...
Troubleshooting an Axacore Faxbridge
Troubleshooting Steps Ensure that all cables are connected properly - The telephone cable is connected to the Fax Machine and to the Fax Port on the Fax Bridge (see pic below) The ethernet cable is connected to the wall jack/switch and to the WAN ...